I started Help4Cats in 2012 in Germany, driving to clients' homes because that's where cats actually live their lives. I'm a biologist (Diplom in Biology from Karlsruhe Institute of Technology, equivalent to a Master's) with animal behavior certification from ATM Switzerland, and I bred Abyssinian cats for years, watching kittens grow into personalities week by week.
Somewhere along all those house calls, I noticed something: cats show their true behavior when the "expert stranger" isn't in the room. The cat who hides from me relaxes on your video. The multi-cat dynamics that freeze when a visitor arrives play out naturally on a family's recording. So today I work virtually with families worldwide, and the results got better, not worse.
Your cat isn't "a cat." They're an individual with their own history and their own reasons for doing what they do, which is why cookie-cutter solutions fail. My job is to see the world from your cat's perspective and find solutions that fit your real life.
Litter box mysteries, aggression, multi-cat chaos: after more than a decade of cases, I can tell you, there is always a reason, and almost always a way.