I started Help4Cats in 2012 as a mobile service in Germany, driving to clients' homes because that's where cats actually live their lives. My formal training is in zoology—a Dipl. Biol. from Karlsruhe Institute of Technology (equivalent to a Master's degree) with specialized animal behavior certification from ATM Switzerland. But the real education came from showing up at people's doors and learning that while in-person visits are valuable, cats often reveal their true behavior when the "expert stranger" isn't watching.

That realization changed everything. I discovered that videos from families, combined with virtual consultations where clients show me their space, can be just as effective—sometimes more so—than traditional house calls. The cat who's anxious around visitors? I see them relaxed on video. The multi-cat dynamics that shift when someone new arrives? Families capture the real interactions.

Over the years I've tackled litter box mysteries, managed aggression cases, navigated complex multi-cat households, partnered with shelters, and taught clicker training seminars. Every case has reinforced what I suspected from the start: your cat isn't a generic "cat." They're an individual with their own history, personality, and reasons for doing what they do. Cookie-cutter solutions don't work.

These days I work virtually with clients worldwide, but my approach hasn't changed: understand the cat, understand the environment, find solutions that actually fit your life. After more than a decade and countless cases, I still believe most "problem cats" just need someone who's willing to see the world from their perspective.